CedarFX Account Set-Up
How can I open a CedarFX Account?
Fill in the form with your details on the
Sign Up page to create a CedarFX Account.
How can I start trading?
After you log in to your CedarFX Account, you will need to deposit a minimum of $10 and create a free MT4 Trading Account to start trading.
What equipment do I need to start trading?
Absolutely none! You can trade on any mobile device, tablet or desktop, as long as you have an internet connection, by downloading the MT4 App or using the Web Trader.
Can I trade using a Demo Account?
Yes, we offer free Demo Accounts which present identical market conditions to our Live Trading Accounts. Demo Accounts are designed to allow traders to practice their strategy and understanding how to use the MT4 Platform, without using any funds to trade with.
How many Trading Accounts can I open?
There’s no limit to how many Demo and Live Trading Accounts clients can open. Traders can also use different leverage settings and currencies for multiple accounts.
What are the Base Currency options for Trading Accounts?
When opening a Trading Account, clients can choose between USD, GBP, EUR or BITs as the baseline currency.
Will I be charged a commission on my trades?
No, CedarFX enables traders to open as many trades as they want, with Zero commission!
Trading and MT4
Does CedarFX prohibit any trading techniques?
No, we allow all trading techniques including hedging, scalping and robots, auto traders and Expert Advisors.
What are the smallest and largest position sizes that I can open?
You can open positions ranging from 0.01 lots to 1,000 lots.
What assets are available to trade?
We offer a range of assets including 55 Forex currency pairs, 35 Cryptocurrency pairs, 64 stocks, 11 indices, metals and commodities.
What leverage do you offer?
The maximum leverage settings vary according to the instrument you are trading. We offer 1:500 leverage for Forex and Metals, 1:200 leverage for Indices and commodities, 1:100 leverage for all Cryptocurrency pairs and 1:20 leverage for stocks.
Do you have any margin rules?
Yes, we issue a Margin call when your margin level falls to 100%, and we issue a Stop-Out if your margin level falls to or below 70%.
How do I open a trade?
Launch the MetaTrader 4 platform or Web Trader using your device and log in to your MT4 Account. Select the instrument you wish to trade from the Market Watch panel and double click on it. Select New Order and input the position size and the type of order you want to execute, then confirm. All open positions will appear in the ‘Trade’ tab at the bottom of the MT4 window.
How can I see a different chart in MT4?
Right-click on the instrument you want to view and click ‘Chart Window’ to open a new chart window in MT4.
What is the difference between my balance, equity, margin and free margin displayed on MT4?
These four values help you understand how much funds you have available. The balance is the amount you hold in your account, excluding profits/losses from open trades) and equity is the amount you hold in your account plus profits/losses from open trades. The margin refers to the funds needed to protect your account from losses, and the free margin refers to the funds that are available to open new positions.
Where can I view my trading history?
All your past trades can be viewed through the ‘History’ tab at the bottom of the MT4 window.
Can I view the Swap values through MT4?
Yes, you can view swap values by right-clicking on any instrument in the Market Watch, then selecting the currency pair through the Symbols menu. You can then view the swap values by clicking on properties on the selected currency pair.
What will happen if I experience a problem while trading?
If you experience any type of problem or have any questions, we ask you to contact our 24/7 customer support team. They are available to look into any issues you face and can be reached through live chat, email or by requesting a phone call.
What Account Types does CedarFX offer?
CedarFX offers two account types: the 0% commission accounts and Eco Accounts.
What is the difference between an Eco Account and a 0% Commission Account?
The only difference between these two accounts is the commission rate. With a 0% Commission Account, traders can trade all assets without paying any commission to the broker. With an Eco Account, traders are charged $1 commission per lot traded, and all commissions will be used to support environmental causes through Ecologi. All other aspects of the account, such as spreads, leverage and instruments, are identical.
Can I open both a 0% Commission and Eco Account?
Yes, traders can open as many accounts as they wish, under both categories.
What is Ecologi?
Ecologi is a UK-based social enterprise that raises money from businesses worldwide, to fund environmental causes, such as tree planting and carbon reduction projects. Ecologi’s tree-planting partner is The Eden Reforestation Project, while all carbon reduction projects are certified by Gold Standard. For more information about the projects Ecologi supports, visit
Where can I see CedarFX’s positive climate impact?
At CedarFX, we believe in the power of individual and collective action to tackle the biggest challenge of our time: climate change. This is why we’ve teamed up with Ecologi to help support projects that truly make a difference. In addition to offsetting our workforce’s carbon footprint, we are also supporting reforestation projects and initiatives to reduce global warming. You can see the impact that we’ve had so far here:
https://ecologi.com/cedarfx. If you want to be part of the environmental movement, you can do so by opening an Eco Account!
What deposit methods does CedarFX offer?
CedarFX offers Bitcoin as a main deposit method, as well as the option to deposit using your Credit Card or by Bank Wire Transfer through a third party website. Bitcoin is the fastest way to deposit funds, so clients can either deposit in Bitcoin directly or buy and send Bitcoin through a third party service.
How can I deposit funds to my account?
To deposit funds, simply log into your CedarFX account and select the ‘Deposit’ option from your user dashboard, and choose your preferred deposit method.
For Bitcoin deposits, proceed to input the amount you want to deposit and click ‘deposit funds’. Next, a Bitcoin wallet address will be shown to you. Send the funds you want to deposit to that address, and they will be loaded into your account automatically as soon as they are received. NB: The wallet address provided will expire if unused after 15 mins.
Please request a new address for future deposits.
When choosing the credit or debit card deposit option, you will be directed to a third-party website. Here, you will need to create an account and purchase Bitcoin, which will be automatically sent to your CedarFX account.
Is there a minimum deposit on CedarFX?
The minimum deposit in Bitcoin is $10. Any amount below this may not appear in client accounts due to the Blockchain network fees, which charges 0.0005BTC per transaction.
The minimum deposit for other payment methods is $50.
Am I charged a fee every time I deposit?
CedarFX does not charge any fees when depositing via our website. However, Bitcoin deposits carry a fee of 0.0005BTC charged by the Bitcoin Network, irrelevant of the size of the transaction.
How long will it take for my Bitcoin to appear in my CedarFX Account?
Bitcoin transactions can take between 5 minutes and an hour to arrive in your account. This time depends on blockchain traffic.
What withdrawal method does CedarFX offer?
We offer same-day Bitcoin withdrawals for all clients. Our team will see to your withdrawal request within 24 hours of submission, and your funds will then be sent directly to your Bitcoin wallet. We recommend you use a reputable Bitcoin wallet provider such as Coinbase.
Is there a minimum amount for withdrawals?
Yes, the minimum amount for withdrawals is $10.
Is there a maximum amount for withdrawals?
No, there is no limit to how much clients can withdraw!
How long do I need to wait for my withdrawal to be processed?
Our team will review your withdrawal request within 24 hours. Afterwards, the withdrawal will be processed and the time it takes for you to receive your funds will depend on the blockchain traffic.
Am I allowed to trade while I wait for my withdrawal to be processed?
Unless you’ve withdrawn all your funds, you will still be able to trade using any remaining funds kept in your account.
Can I cancel my withdrawal request?
You may cancel your withdrawal request while it is still pending, by contacting our Support Team (available 24/7).